Add a service contract

1. Go to Configuration > Administration > Service Contracts.
2. Click New. A blank service contract record opens.
3. Select a Provider.
4. Select a Service Type.
5. Enter a Name.
6. Enter a Provider Plan Name.
7. Enter a Cost.
8. Select a Currency.
9. Select Term or No Term.
10. If you select Term, enter the number of months of the Term.

11. If applicable, enter the Upgrade Eligibility Period.

    Note: This is the number of months following the activation of a contract after which you may upgrade an asset covered by the contract. The upgrade eligibility period is calculated based on the starting date defined at the service level

12. Click Apply. The service contract is saved.

Note: For some Service Types, Additional Parameters can be added. The Additional Parameters section is enabled after you click Apply and create the contract. Fill in all applicable fields and click Apply to save.